Our Vision is to build a family of staff that consistently demonstrate they care about every customer by exceeding expectations in creating and delivering our services; services that customers across the world can relate to and genuinely enjoy.
Who we are
We are Lubas. Lubas was created by Paramedic Paul Lubas & is run by him and his son, Chris. Here’s a bit more on our history.
We combine the professional delivery of our specialist medical training services with the values of a family business.
What we do
We offer high quality, enjoyable medical training & supply experienced, professional medics to deliver the skills we teach.
Our staff bring a huge range of skills from all levels of medical training. Instructors are medical professionals that inject their own personalities into every course we offer.
Our passion is creating and developing courses & programmes to suit your specific needs. We help, recommend & guide you through your organisation’s medical requirements, then execute & deliver the training you need.
Why choose us?
We treat every customer as an individual. Whether you’re an individual person or an organisation with specialist requirements, we’ll provide training and services created to suit you.
We absolutely believe that if you enjoy what we do, you’ll get far more out of the training and services we provide for you. We rely on referrals from our customers – more than 50% of our new customers come to us after a referral.
We value you
We’re also a family of staff that love to exceed your expectations in everything we do. Simply put, we care about you!
Our values are all based around care. Our Managing Director, Paul Lubas, has spent over 20 years building relationships with our customers. This has created a culture of treating each other and our customers as friends.
Whether you’re a brand-new customer or an old friend of 20 years, we’ll stick to our values to ensure the unique Lubas delivery is standard in everything we do.
Lubas Values
Care
We will always show we genuinely care about you. In every service, and every interaction with Lubas and our staff, you will be treated as an individual. Care is part of everything we do
Honesty
We will always deploy the agreed staff, resources and skills in the right place at the right time We believe trust is earned through total transparency and honesty. Sometimes things go wrong – that’s life. If we are open and honest, we can put things right early on. We never over-promise and only offer services that will help you.
Integrity
We will always act in the best interest of our customers and clients. A strong relationship is built on good communication and trust. We train our staff to help you fully understand what you need and find out what matters most to you. We don’t cut corners - if we can’t offer exactly what you need, we’ll help you find someone who can.
Respect
We will always respect our colleagues and customers. We are strong believers in treating others as we want to be treated. Internally, we look out for, and help each other and treat each other equally. We are proud that this is a culture reflected by all our staff in all services we provide.
InSpiration
We will always look to improve on everything we do, and always aim to exceed expectations. Without inspiration, we can never improve on what we do. Our staff are always looking for ways to better our services and go above and beyond your expectations at every level. We learn from our mistakes and build on the things we do right to make them even better. We want to inspire each other, our customers and your customers.
People we've worked with
The Ageas Bowl, Sports Therapy Association, NHS Wales, Glamorgan Cricket Club, Physios in Sport, Cardiff City Football Club, BBC, FOX, Bobath, Avanti, Southampton Football Club, plus many more.
Thank you for taking time to read a bit more about who we are and what we do. If you would like to collaborate with us on any new opportunities or simply want to get in touch, we would love to hear from you. Simply click the link below to get the conversation started.
