Who we are

We are Lubas Medical…but you already know that! What you might not know is that we’re a family of staff that love to exceed your expectations in everything we do. Simply put, we are a company that care!

Every service we offer revolves around care. We train in the delivery of medical care and we supply medical professionals to deliver the skills we teach. Our staff care about every single one of our customers and every element of what we do. And we care about our staff, your staff and even your customers! We care because that’s what families do.

Standards
& Principles

Our principles are based around the idea of ‘Family’. Our Managing Director, Paul Lubas, has spent 20 years building relationships with our customers; customers we now consider friends. This has created a culture of treating each other and our customers as friends.

This means showing a genuine respect and care at all times. Whether you’re a brand-new customer or an old friend of 20 years, we use the following principles to ensure the unique Lubas delivery is standard in everything we do.

Lubas Values

Care

We will always show we genuinely care in everything we do. Through all the ups and downs, no matter what happens a family care about each other. In every service, and every interaction with Lubas and our staff, you will be treated as an individual. Care is part of everything we do.

Integrity

We will always act in the best interest of our customers and clients A strong relationship is built on good communication and trust. We train our staff to help you fully understand what you need and find out what matters most to you. We don’t cut corners - if we can’t offer exactly what you need, we’ll help you find someone who can.

Respect

We will always respect our colleagues and customers like a family, we are strong believers in treating others as we want to be treated. Internally, we look out for, and help each other and treat each other equally. We are proud that this is a culture reflected by all our staff in all services we provide.

Honesty

We will always deploy the agreed staff, resources and skills in the right place at the right time We believe trust is earned through total transparency and honesty. Sometimes things go wrong – that’s life. If we are open and honest we can put things right early on. We never over-promise and only offer services that will help you.

Inspiration

We will always look to improve on everything we do, and always aim to exceed expectations. Without inspiration, we can never improve on what we do. Our staff are always looking for ways to better our services and go above and beyond your expectations at every level. We learn from our mistakes and build on the things we do right to make them even better. We want to inspire each other, our customers and your customers.

About Lubas Medical CPD Training Sessions

People we've
worked with

The Ageas Bowl, Sports Therapy Association, NHS Wales, Glamorgan Cricket Club, Physios in Sport, Cardiff City Football Club, BBC, FOX, Bobath, Avanti, Southampton Football Club, plus many more.

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